Mail
Order – Pay pal and all major credit* and debit cards accepted.
Payment to be taken at the time of order – no credit facilities
offered. Cheques are no longer accepted for mail order items.
Post
and packing service – All parcels are sent
via Royal mail or Parcel Force depending upon which is the better
service (in
our opinion).
Please note that whilst we take extreme care when packing your
parts, we can not be held responsible for any damage or lost
goods. We always
obtain proof of postage, and are happy to help you with any claim.
If you would like to take out insurance, then please advise the
member of staff when placing your order.
Courier
service – We are happy to arrange a courier
to collect or deliver your part(s), please telephone and ask for
details.
Please note that insurance for your item(s) will be an additional
charge.
Counter
sales – Cash, and all major credit* and debit cards
accepted. Payment will be taken at the time of order – no
credit facilities offered. Cheques are no longer accepted for counter
sales.
Workshop
orders – i.e.
overhauls, repair and re-conditioning work.
A written letter of confirmation is required stating your full name,
contact details and a detailed list of what you wish us to do.
Please note that a deposit is required before work commences, this
deposit is then held until all works have been undertaken, and
is then deducted from your final bill. Interim bills will be issued
as and
when deemed necessary by the company –depending on the type and
amount of work being undertaken. All invoices are to be settled in
full within 14 days. If at any time you have trouble in paying your
bill – please speak to Gary Miller as soon as possible.
Cash, Pay Pal and all major credit* and debit cards are accepted. Cheques
are accepted, but please note that your cheque will need to clear
before we release the goods.
Returns
service – We
are happy to accept returned items as long as they are in the condition
in which they were sold. Please telephone
and speak to the mail service department, and inform them they
will be expecting a return and state the reason why you are returning
the
item. Returns must be within 3 months of purchase. Please send
the part to the address listed on our Contact
Us page,
along with a copy
of your invoice. Once the item has been checked over, you will
receive a credit from the accounts department. The postage cost to
return the
item, is at your expense – unless the item is deemed faulty.
In some circumstances we may find it necessary to charge a handling
fee.
Please check the contents of your parcel and inform us within 5
working days if there is a mistake with your order.
Core
Fees -
Core fees will only be refunded if your exchange unit is found to
be in a ‘serviceable condition.’ Belcher Engineering Ltd reserves
the right to determine whether or not the unit is ‘serviceable’.
If your unit is found not to be in a satisfactory condition, we
can refuse you a refund (either whole or partial.)
Special
Orders – As
the UK’s main agent for Macs Antique
Auto parts we can (subject to USA availability) order you any part(s)
listed in their catalogues. We make no additional charge to you
for this service, but please be aware that the price of the part(s) will
be determined by the current commission rate, deferment, handling,
import duty, and VAT. When enquiring please ask for a guide price
before
placing
your order.
In some circumstances (i.e. parts made to your own specification,
or
parts not normally held by the company) a non refundable deposit
will be required.
Purchasing
items on your behalf from outside of the UK – We
are happy to act as your agent if you require items to be imported
to complete the repair work on your car. We need to have your written
permission to act as your agent, and details of the item(s) to
be imported. Please note that we do make a charge for this service,
due to the amount
of paper work involved to complete the process. As with all imports,
the final price of the part(s) will be determined by the current
commission rate, deferment, handling, import duty and VAT.
Warranty -
All rebuilt engines which are installed and maintained according
to
our instructions are fully warranted for 3 months. If any block
assembly is defective in material or workmanship furnished by Belcher
Engineering
Ltd, it must be returned to us at your expense and we will, after
inspection and in our opinion, either replace or repair the
engine. Belcher Engineering Ltd is not responsible for any other
costs
incurred by the owner in removing and installing the engine and its
components.
It is at our sole discretion to determine if defect is due to
our material or workmanship. Liability will be assumed by the customer
for any loss or damage other than the engine. The three months
warranty
begins from the date of purchase. Belcher Engineering Ltd does
not warranty motors shipped to a final destination outside of the
UK.
We do not offer a warranty on any engine and/or parts/components (under
any circumstance) if used for competition, trial or sprint events.
Please
note - we cannot give any warranty or be held responsible for
the condition of any engine block (either supplied by you or by Belcher
Engineering Ltd), nor any subsequent work carried out on the block.
It is given and understood that whilst every effort is made to ensure
the satisfactory condition of all blocks it is impossible to give any
guarantee that cracks and/or fault lines are not inherent in such aged
components.
Health & Safety -
Braking and steering components (second hand) sold only on the agreement
and understanding they are sold for pattern purposes only. You
(the
customer) fully understand we accept no liability for any possible
outcome relating to any health and safety issue.
Important
details -
All prices are subject to VAT.
*If you bill exceeds £200.00 and you wish to pay by credit card,
unfortunately we will have to charge you an additional 3%
(surcharge), due to the charges that our service provider charges us – please
accept our apologies.
Ebay
Auction Items -
Items purchased on ‘Ebay auction’ do not carry a return
policy (unless the item has been listed by the Company incorrectly.)
Ebay
Shop Items/ Ebay Buy it Now Items – Items purchased through ‘Ebay shop’or ‘Buy it Now’are
subject to our Company return policy as stated above or as listed on
Ebay.